programs & education

Corporate & International Protocol
Business Etiquette

• Make an Entrance and Work a Room
• Handshaking - The Ultimate Greeting
• Handshaking Internationally
• Introducing Yourself and Others
• Responding to Introductions
• How to Remember Names
• Business Cards
• Communication Styles
• Eye Signals and Eye Contact
• Cultural Considerations
• Conversation Skills
• International Gestures
• Corporate Gift Giving
• Pre-meeting Strategies
• Rank and Status
• Electronic Communications
• Strategic Dos and Don'ts

 

 International Protocol
• Broadening Your Global Awareness
• International Clients – Pre-Meeting Action Plan
• Negotiating to Win
• Appropriate Business Attire and Accessories
• Recognizing Rank and Status
• Business Card Protocol
• Business Customs and Terminology
• Electronic Communications
• Master the First Meeting
• Business Introductions
• Forms of Address
• Eye Signals and Eye Contact
• World Class Handshakes
• Global Communication Styles
• Polychronic v. Monochronic Time
• Perceptions and Misperceptions
• Gift Giving Protocol

 

Corporate Dining Seminars
Business Etiquette
 
• Business Entertaining
• Host Duties
• Guest Duties
• Taking Your Seat
• Silverware Savvy
• Place Setting
• Napkins
• The Silent Service Code
• American Style of Eating
• Continental Styles of Eating
• Forms of Service
• Toasting
• Eating Various Foods
• Dining Do’s and Don’ts
• Thank You Notes
 
 Dine Like a Diplomat

• Invitations
• Reception and Receiving lines
• Seating Guidelines
• Host and Guest Duties
• Toasting
• Napkin Etiquette
• Silverware Savvy
• Continental, Asian, American Styles
• Posture & Excusing Yourself
• Place Settings
• Forms of Service Worldwide
• A Wine Primer
• Eating Various Foods
• Tipping Globally
• World-Class Do’s and Don’ts

 

Children's Etiquette Training
ETIQUETTE PROGRAMS

The return to traditional values has brought about an increased appreciation of civility. A foundation of good manners and leadership skills gives young people of all ages an opportunity to learn and practice-now and for the rest of their lives. These fun and informative programs include role-playing exercises and a workbook for each student to keep as a reference guide. A sample of the topics featured:

• Social & Communication Skills

• Self-esteem & Confidence building
• Handshaking With All Ages
• Introductions Made Easy
• Self-respect & Respect for Others
• Conversation & Listening Skills
• Telephone Etiquette
• Etiquette of Public Places
 
These interactive programs teach courtesy and respect through role playing exercises and illustrated workbooks.
DINING PROGRAMS

Confidence in party and dining situations frees us from worrying about mistakes. Everyone has experienced awkward moments-dropping a fork on the floor and wondering whether to ick it up or leave it there, or showing up at a party all dresses up while everyone else is wearing jeans.

Students learn to feel comfortable and self- assured in social situations. These fun and informative programs include role-playing exercises and a workbook for each student to keep as a reference guide. An on-site tutorial luncheon or dinner will be served. A sample of the topics featured:

• Host and Guest duties

• ABC's of Table Manners
• Napkins
• Handling Silverware
• Etiquette of Dining Out
• Difficult to Eat Foods
• Do's and Don'ts of Dining
• Thank You Notes
 

Young Adult & Children's Etiquette & Dining Programs

Modern Manners for Children with Catherine the Mannerly Catฎ
A three-Part Program for Ages 4-7

The ABC's of Meeting, Greeting and Saying Good-bye

Little Things We Say and Do

1, 2, 3, Let's Eat!

 
• Modern Manners for Children is an activity-oriented approach to teaching etiquette to ages 4 to 7. The program is designed to foster children's growth through effective age-appropriate, play nourished, self-esteem building exercises.

• Early etiquette awareness offers many advantages to preparing children for their teen amd adult years.

• Family involvement is encouraged through take-home handouts the reinforce and develop positive attitudes toward learning and applying good manners.


 

Additional programs are divided into three age groups:

• Ages 8-12
• Ages 13-17
• Ages 18-22

 


3300 Bee Cave Road, Suite 650-1305, Austin, Texas 78746
Business Phone: (512) 306-1845 Facsimile: 512-306-1854
Email: sharon@austinprotocol.com

Contact The Protocol & Etiquette Academy, LLC | Privacy Statement | Copyright Notice | Home