programs & education

Corporate & International Protocol
Business Etiquette

• Make an Entrance and Work a Room
• Handshaking - The Ultimate Greeting
• Handshaking Internationally
• Introducing Yourself and Others
• Responding to Introductions
• How to Remember Names
• Business Cards
• Communication Styles
• Eye Signals and Eye Contact
• Cultural Considerations
• Conversation Skills
• International Gestures
• Corporate Gift Giving
• Pre-meeting Strategies
• Rank and Status
• Electronic Communications
• Strategic Dos and Don'ts

 

 International Protocol
• Broadening Your Global Awareness
• International Clients – Pre-Meeting Action Plan
• Negotiating to Win
• Appropriate Business Attire and Accessories
• Recognizing Rank and Status
• Business Card Protocol
• Business Customs and Terminology
• Electronic Communications
• Master the First Meeting
• Business Introductions
• Forms of Address
• Eye Signals and Eye Contact
• World Class Handshakes
• Global Communication Styles
• Polychronic v. Monochronic Time
• Perceptions and Misperceptions
• Gift Giving Protocol

 

Corporate Dining Seminars
Business Etiquette
 
• Business Entertaining
• Host Duties
• Guest Duties
• Taking Your Seat
• Silverware Savvy
• Place Setting
• Napkins
• The Silent Service Code
• American Style of Eating
• Continental Styles of Eating
• Forms of Service
• Toasting
• Eating Various Foods
• Dining Do’s and Don’ts
• Thank You Notes
 
 Dine Like a Diplomat

• Invitations
• Reception and Receiving lines
• Seating Guidelines
• Host and Guest Duties
• Toasting
• Napkin Etiquette
• Silverware Savvy
• Continental, Asian, American Styles
• Posture & Excusing Yourself
• Place Settings
• Forms of Service Worldwide
• A Wine Primer
• Eating Various Foods
• Tipping Globally
• World-Class Do’s and Don’ts

 


3300 Bee Cave Road, #650-1305, Austin, Texas 78746
Business Phone: (512) 306-1845 Facsimile: 512-306-1854

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